At TranscriptionGear.com, we know dictation and transcription and we’ve known it for a very long time. We’re a team of experts with experience of over 40+ years combined! We’ve faced the changes of the transcription industry first-hand, and we’ve grown with you. Customers, like you, are a part of our story and community. When you succeed, we succeed.
Shopping is a lot different from how it used to be 20 years ago . From in-person stores to online ecommerce sites to multi-national retailers like Amazon, the way to shop is ever changing. But where do you turn if you want the best customer experience? If you desire hands-on customer service with a team of real people who care about your success, it is better to shop with TranscriptionGear.com.
Still not convinced? Hear us out. Check out these seven reasons to shop TG.
1. It’s simply better to shop small.
When you spend your hard-earned money with a small business, you empower entrepreneurs, families, and communities in ways that Amazon or Walmart can’t. According to a statistic from fundera.com, small businesses employ 58.9 million people. Small businesses may employ fewer people, but it is still almost half of the country’s workforce.
2. TG has a full support team.
Not only are you speaking to a real person when you call us, we also have a technical support team to help you every step of the way. Our experienced support team, Mike and Joel, are available for our customer between Monday through Friday 8:00 am to 5:00 pm ET. Long gone are the days of messaging a random support email address and waiting days for a quick answer. At TG, you’ll get the support you need exactly when you need it.
3. Our team cares about your success.
You’re not just another order for us. Our success is based on your success. Our sales manager, Jill, is knowledgeable and dedicated to helping our customers. From the moment you call TG, we are working to give you the best experience possible with our highly trained staff, support team, and speedy shipping department.
4. We’re experts in dictation and transcription.
TranscriptionGear.com has been around since 1999 and our team has a combined 40+ years of experience. We’ve spent the time and worked hard to become transcription and dictation gear professionals, so you don’t have to.
5. You’ll have a sense of community with TG.
We are active on LinkedIn, Facebook, and Twitter with thousands of followers. We use this space to interact and offer additional help to our customers. Want a smaller community where you can meet other transcription professionals? Join our Facebook page, “Transcription, Dictation, and More!”